The Indian government, back in 2020, launched the MyGov chatbot on WhatsApp back to help Indian citizens easily access COVID-19-related information and download their vaccination certificates right on the Meta-owned messaging platform. The MyGov chatbot has now gained the ability for you to retrieve various DigiLocker-based documents with ease. Check out the details below to learn more.
India’s MyGov chatbot on WhatsApp has been a useful service for many citizens, including myself when it came to accessing COVID-19 vaccine certificates on your mobile device. Now, you can access and download other important IDs and documents such as PAN cards, driving licenses, vehicle registration certificates, class X and XII mark sheets, and insurance policy documents. It is also recognized by the Indian Transport Ministry. Plus, you can also create a new DigiLocker account via the chatbot.
Now, if you want to use the DigiLocker services on WhatsApp via the MyGov chatbot, you can check out the step-by-step process below to access and download your DigiLocker documents on WhatsApp. However, before we move on, make sure you have the MyGov WhatsApp number (+91-9013151515) added to your contact list.
Open WhatsApp and search for the MyGov Helpdesk chatbot on WhatsApp.Open the MyGov chat and type “DigiLocker,” “Hi,” or “Namaste” to initiate the process.
The chatbot will ask you to create or authenticate your DigiLocker account with your 12-digit Adhaar Card number and a time-limited OTP that will be sent to your registered mobile number.
Now, the chatbot will give you the option to either issue new documents or download previously-issued documents that are under your ID.
Note: Once you issue your documents with DigiLocker, say your driving license, with the relevant details, they will be available to download instantly when you ask for them the next time.
- After that, the MyGov chatbot will send you a PDF file of your document right on WhatsApp.
